Get transaction details

Request to get the details of a transaction, including the charging transaction and the refund if applicable.

GET /v2/transactions/vouchers/detail?reservation_id={reservation_id}&operation_type={operation_type}

Example:

GET /v2/transactions/vouchers/detail?reservation_id=163&operation_type=payment_link

Query parameters

PARAMETER	TYPE	REQ.	DESCRIPTION
reservation_id	Integer	Yes	Integer representing the unique reservation identifier in Autocore.
operation_type	String	Yes	String representing the unique operation type in Autocore. Accepted values are: automated, terminal_payment, payment_link

Response Body

The following section describes the fields returned by the endpoint:

hotel

FIELD	TYPE	DESCRIPTION
`id`	Integer	Internal hotel ID in Autocore.
`channel_mannager_id`	String	Hotel identifier in the Channel Manager.
`name`	String	Name of the hotel.

data

FIELD	TYPE	DESCRIPTION
`operation_type`	String	Type of operation performed. Accepted values: `automated`, `terminal_payment`, `payment_link`.
`id`	Integer	Internal operation ID in Autocore.
`reservation_id`	String	Unique reservation identifier.
`portal_code`	String \| Null	Portal code if applicable.
`checkin_date`	Date \| Null	Reservation check-in date (YYYY-MM-DD) if applicable.
`guest`	String	Guest full name.
`bank`	String	Bank associated with the payment.
`payment_type`	String	Payment type or concept.
`payment_status_code`	String	Technical payment status code.
`payment_status`	String	Human-readable payment status.
`transaction`	Object \| Null	Information about the processed transaction. May be null.
`refound`	Object \| Null	Information about the refund. May be null.
`generated_at`	String	Report generation timestamp (DD-MM-YYYY hh:mm:ss AM/PM).

Transaction Object (nullable)

This object may be null. If null, none of the following fields are present.

FIELD	TYPE	DESCRIPTION
`status_code`	String	Transaction status code.
`status`	String	Human-readable transaction status.
`status_detail`	String	Detailed status description.
`carrier`	String	Payment processor/network (e.g., RedeBan).
`transaction_id`	String	Carrier-generated transaction identifier.
`description`	String	Description of the processed payment.
`payment_method`	String	Payment method used (`credit_card`, etc.).
`payment_card_info`	Object	Credit card information used in the transaction.
`installments`	String	Number of installments.
`payment_date`	Datetime	Date and time of the payment.
`amount`	Float	Processed amount.
`currency`	String	Currency of the transaction.
`voucher_url`	String	URL to the payment voucher.

Payment Card Info

FIELD	TYPE	DESCRIPTION
`card_holder`	String	Card holder name.
`card_num`	String	Masked card number.
`card_type`	String	Card brand or type.

Refund Object (nullable)

This object may be null. If null, none of the following fields are present.

FIELD	TYPE	DESCRIPTION
`status_code`	String	Refund status code.
`status`	String	Human-readable refund status.
`status_detail`	String	Detailed refund status description.
`transaction_id`	String	Transaction ID associated with the refund.
`refund_date`	Datetime	Date and time the refund was processed.
`amount`	Float	Refunded amount.
`currency`	String	Currency of the refund.
`voucher_url`	String	URL to the refund voucher.

Status Codes

The following status codes may appear in root, transaction, or refound.

CODE	ORIGINAL (ES)
`pending`	Pendiente
`invalid_card`	Tarjeta no válida
`rejected`	Rechazado
`applied`	Aplicado
`cancelled`	Cancelado
`early_checkout`	Salida anticipada
`overdue`	Vencido
`in_process`	En proceso
`partial_refound`	Reembolso parcial
`total_refound`	Reembolso total
`rejected_refound`	Reembolso rechazado
`pending_refound`	Reembolso pendiente
`in_process_refound`	Reembolso en proceso
`in_validation`	En validación
`cancelled_charge`	Cobro cancelado
`no_card_data`	Sin datos de pago
`invalid_card_data`	Datos de pago inválidos
`error`	Error

Status Detail Values

The following values may appear inside transaction.status_detail or refound.status_detail.

DETAIL (ES)
`Recaudo: Aprobado`
`Recaudo: Aprobación pendiente`
`Recaudo: Rechazado`
`Recaudo: Cancelado`
`Reembolso: Aprobado`
`Reembolso: Aprobación pendiente`
`Reembolso: Rechazado`

Supported Portals

The following values may appear in portal_code when the reservation originates from a connected OTA, wholesaler, or booking engine.

PORTAL KEY	DESCRIPTION
`booking`	Booking.com
`expedia`	Expedia
`despegar`	Despegar
`hyperguest`	HyperGuest
`hotelbeds`	Hotelbeds
`scalabed`	Scalabed
`hopper`	Hopper
`roomcloud`	RoomCloud
`roibos`	Roibos
`tbo`	TBO Holidays
`roiback`	Roiback
`siteminder_engine`	SiteMinder Booking Engine
`channels_plus`	Channels+
`cloudbeds_engine`	Cloudbeds Booking Engine
`profitroom`	Profitroom
`open_travel_service`	Open Travel Service
`webbeds`	Webbeds
`simple_booking`	Simple Booking
`airbnb`	Airbnb
`hostelworld`	Hostelworld
`mirai`	Mirai
`gnahs`	GNA Hotel Solutions (GNAHS)

Response Example (200)

{
    "hotel": {
        "id": 17,
        "channel_mannager_id": "0001",
        "name": "Test Hotel"
    },
    "data": {
        "operation_type": "payment_link",
        "id": 163,
        "reservation_id": "bk_123456789",
        "portal_code": "booking",
        "checkin_date": "2025-06-21",
        "guest": "Jhon Doe",
        "bank": "Davivienda",
        "payment_type": "anticipo estadía",
        "payment_status_code": "pending",
        "payment_status": "Pendiente",
        "transaction": null,
        "refound": null,
        "generated_at": "09-10-2025 02:59:32 PM"
    }
}

or

{
    "hotel": {
        "id": 17,
        "channel_mannager_id": "0001",
        "name": "Test Hotel"
    },
    "data": {
        "operation_type": "payment_link",
        "id": 163,
        "reservation_id": "bk_123456789",
        "portal_code": "booking",
        "checkin_date": "2025-06-21",
        "guest": "Jhon Doe",
        "bank": "Davivienda",
        "payment_type": "anticipo estadía",
        "payment_status_code": "applied",
        "payment_status": "Aplicado",
        "transaction": {
            "status_code": "applied",
            "status": "Aplicado",
            "status_detail": "Recaudo: Aprobado",
            "carrier": "redeban",
            "transaction_id": "RB-134687",
            "description": "Pago exitoso de link de pago hz824gjch4fd por: $125,000.00",
            "payment_method": "credit_card",
            "payment_card_info": {
                "card_holder": "David Rojas",
                "card_num": "**********1111",
                "card_type": "Visa"
            },
            "installments": "1",
            "payment_date": "2025-09-24 19:39:23.825846",
            "amount": 125000.0,
            "currency": "COP",
            "voucher_url": "localhost:8081/v1/bookings/123/vouchers?type=payment_link"
        },
        "refound": null,
        "generated_at": "09-10-2025 02:59:32 PM"
    }
}

or

{
    "hotel": {
        "id": 17,
        "channel_mannager_id": "0001",
        "name": "Test Hotel"
    },
    "data": {
        "operation_type": "payment_link",
        "id": 163,
        "reservation_id": "bk_123456789",
        "portal_code": "booking",
        "checkin_date": "2025-06-21",
        "guest": "Jhon Doe",
        "bank": "Davivienda",
        "payment_type": "anticipo estadía",
        "payment_status_code": "in_process_refound",
        "payment_status": "Reembolso en proceso",
        "transaction": {
            "status_code": "applied",
            "status": "Aplicado",
            "status_detail": "Recaudo: Aprobado",
            "carrier": "redeban",
            "transaction_id": "RB-774454",
            "description": "Pago exitoso de link de pago hz824gjch4fd por: $125,000.00",
            "payment_method": "credit_card",
            "payment_card_info": {
                "card_holder": "David Rojas",
                "card_num": "**********1111",
                "card_type": "Visa"
            },
            "installments": "1",
            "payment_date": "2025-09-24 19:39:23.825846",
            "amount": 125000.0,
            "currency": "COP",
            "voucher_url": "localhost:8081/v1/bookings/123/vouchers?type=payment_link"
        },
        "refound": {
            "status_code": "in_process_refound",
            "status": "Reembolso en proceso",
            "status_detail": "Reembolso: Aprobación pendiente",
            "transaction_id": "RB-774454",
            "refund_date": "2025-09-24 19:39:38.849530",
            "amount": 25000.0,
            "currency": "COP",
            "voucher_url": "localhost:8081/v1/bookings/123/vouchers?type=payment_link&transaction_id=3234"
        },
        "generated_at": "09-10-2025 02:59:32 PM"
    }
}

Status code: 401, 403, 404

{
 "code": "Status code",
 "message":"Error description",
 "detail": "Error details"
}